* Your personal information will not be collected when you visit our website and browse our product list
* Your personal information will be collected when you log on, place an order or register with us
* When you log on to our site, we will ask you your e-mail address and password
* When you register your details with us, you will be asked for the following personal information: your name, D.O.B, e-mail address, company if applicable, address, newsletter subscription and contact phone number. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order. The information we collect about our clients is used to process orders and to personalise their shopping experience.

* OTR is committed to reducing the amount of fraud it faces. Our policy is that we will contact the appropriate authorities for any cases of fraud that we identify. As a first time customer, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for them to prosecute.

* Your personal information will not be shared, sold, rented or bartered to any third party without your permission.

* By default all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our web site and to track web usage. This information is used internally and is not shared with anyone else.

More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au